Michaela Mitoi Hair Academy collects and uses personal information about staff, students, clients and other individuals who come into contact with the academy. This information is gathered in order to enable it to provide education and other associated functions.

In addition, there may be a legal requirement to collect and use information to ensure that the academy complies with its statutory obligations.

This policy is intended to ensure that personal information is dealt with correctly and securely and in accordance with the Data Protection Act 1998, and other related legislation. It will apply to information regardless of the way it is collected, used, recorded, stored and destroyed, and irrespective of whether it is held in paper files or electronically.

We process, maintain and deal with your information in accordance with General Data Protection Regulations (GDPR)

We process your data to fulfil Academy business, including submission to relevant qualifications’awarding bodies. We also use your data to ensure the prevention of fraud, and for analytical procedures for business purposes. This may require that data is shared with regulators, government bodies, legal and accounting professional advisers, law enforcement and awarding bodies.

Your information will be retain for a maximum of 4 years, except accounting/tax related details which will be held, in accordance with UK law for 7 years.

All staff involved with the collection, processing and disclosure of personal data will be aware of their duties and responsibilities by adhering to these guidelines.

What is Personal Information?

Personal information or data is defined as data which relates to a living individual who can be identified from that data, or other information held.

General Statement

Michaela Mitoi is committed to maintaining the above principles of the Data Protection Act at all times.

Therefore the Academy will:

➢ Only collect information necessary to process their course application.

➢ Inform individuals when their information is shared, and why and with whom it was shared.

➢ Check the quality and the accuracy of the information it holds.

➢ Ensure that information is not retained for longer than is necessary.

➢ Ensure that when obsolete information is destroyed that it is done so appropriately and securely.

➢ Ensure that clear and robust safeguards are in place to protect personal information from loss, theft and unauthorised disclosure, irrespective of the format in which it is recorded.

➢ Share information with others only when it is legally appropriate to do so.

➢ Set out procedures to ensure compliance with the duty to respond to requests for access to personal information, known as Subject Access Requests.

➢ Ensure our staff are aware of and understand our policies and procedures.

Booking and Fees


It is the student’s responsibility to ensure they have read the course content details, are confident the course meets your needs and that you are in possession of the entry qualifications in advance of starting the course.

Candidates are required to complete an enrolment form and paying the enrolment and deposit fees prior to commencement of the course. The  deposit fee is deducted from the total course cost. Enrolment forms that are incomplete may be rejected.

Once enrolment has been accepted you will be notified which initiates a legally binding contract between you and the Academy. On acceptance the balance of the course fee will be due. This is subject to any instalment arrangements agreed with the Academy.


Course fees to be paid prior to the course commencement which are not received may result in withdrawal of course place, withdrawal from examination, retention of certification.

Course fees paid by instalments that are not received within 10 days of the agreed instalment date may result in removal from the course and/or payment of the balance of the full course costs.

Deposits are non-refundable. Only after receipt of deposit and full payment or signed instalment agreement will course support and learning materials be provided.

You will be provided with course details by email to the address given. All information will be provided to the student via the email address provided.

Where an award certificate is entitled to be provided, this will be withheld until full payment of all Academy fees has been settled in full.